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How next2112 Handles Your Personal Information

When you open an account and use payment methods like DANA, OVO or GoPay, you share certain personal details with us.

Account data you controlDANA, OVO, GoPay transaction privacyNo third-party data sellingCookie use disclosed clearlyData retention explained
next2112 How next2112 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal data, want to request a copy of what we hold, or need to flag a concern about how your information has been handled, our support team can help. You can reach us through live chat inside your account dashboard, by email through the contact form on the help page, or via our Indonesia-facing support channel. For wallet-related data queries — such as what transaction references we stored from your GoPay or DANA activity — include your account username and the approximate date of the transaction so our team can pull the right records quickly.

Team online

Live Chat

Open the chat icon inside your account dashboard. Available during our active support window for account and data queries, including wallet transaction history questions.

Email Support

Submit a data request through the contact form on the help page. Include your registered email and account username so we can locate your records without delay.

Indonesia Support Channel

Our Indonesia-facing support team handles queries in local context, including DANA, OVO and GoPay payment data questions and account verification follow-ups.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security is not an afterthought in how we run accounts. Every session on next2112 — whether you are checking a slot lobby or reviewing a GoPay deposit — is covered by SSL encryption. We log out inactive sessions automatically and require re-authentication if your device or IP changes unexpectedly. Players in Denpasar and across Indonesia access the same account protections. Our cookie use is limited to session management, preference saving and basic analytics; we do not place advertising cookies from third-party networks on your device without disclosure.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. Analytics cookies track page visits in aggregate only, not individually identifiable behaviour.

Account Security

Unusual login activity — new device, changed IP, multiple failed attempts — triggers a verification step before your session continues. Your account access is not shared or transferable.

Data Retention

We hold your account data for as long as your account is active and for the period required by applicable regulations after closure. You can request deletion of non-essential data at any time.

Third-Party Sharing Limits

Payment processors like those behind DANA, OVO and GoPay receive only the transaction data needed to complete your transfer. No personal profile data is passed to game studios or analytics firms.

Your Questions About Privacy, Answered

Below are the questions we hear most from account holders about how their data is collected, stored and managed. If your question is not covered here, reach out through live chat or the contact form and our support team will respond with specifics tied to your account.

We collect your name, email address, date of birth, contact number and the details you submit during identity verification. Payment references from DANA, OVO or GoPay are also stored per transaction.

Yes. Submit a data access request through the help page contact form with your registered email and account username. We will compile and send your records within the timeframe required by applicable law.

No personal profile data is passed to game studios. Studios receive only the anonymised session signals needed to run the game. Your name, wallet or contact details are not included in that exchange.

We store the transaction reference and wallet identifier to match your payment to your account. We do not access your wallet balance, transaction history outside our platform, or your payment app credentials.

We retain account records for the period required by applicable regulations after closure. Non-essential data — such as device logs beyond the mandatory window — can be removed earlier on your written request.

Contact us via live chat inside your account dashboard or through the email contact form. State clearly what you want corrected or removed and our team will handle it within the regulated response period.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.