Reference

Terms Conditions That Apply to Your Account

These terms set out what you agree to when you open and use a next2112 account, including how deposits via DANA, OVO, and GoPay are handled, what we expect from you, and what you can expect from us.

Account eligibility requiredDANA, OVO, GoPay coveredIndonesia-eligible regions onlyAccount activity rules applyTerms subject to change
next2112 Terms Conditions That Apply to Your Account
HOW WE OPERATE

How next2112 Handles Your Account Under These Terms

We apply these terms consistently across all accounts. Security, data handling, and wallet verification follow the same process whether you deposit via GoPay, OVO, or DANA. Here is what that looks like in practice.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We flag unusual access patterns and may pause your account pending identity confirmation.

Wallet Verification

When you link DANA, OVO, or GoPay to your account, we verify that the wallet name matches your registered account name. Mismatched wallets will not process until corrected.

Data Retention

We retain account data, transaction records, and communication logs for as long as your account is active and for a period afterward as required under applicable rules in your region.

Requesting Changes

To request a correction to your account details or to ask how your data is used, contact support via live chat or email with your account ID and the specific change you need.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been affected by a term you did not agree to, contact our support team directly. We handle account-related term queries through live chat and email. Players in Depok can reach our Indonesia support channel through the same paths as any other region — there is no separate local line.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our team handles terms queries, account flags, and wallet transaction questions during active support hours.

Email Support

Send your terms or account question to our support address listed in the footer. Include your account ID and the clause you are querying for a faster response.

Account Help Centre

Our help centre covers common terms questions, including wallet eligibility, account closure requests, and what happens to pending DANA or OVO transactions.

Common Questions About These Terms

Here are the questions we hear most often about how these terms apply to your account. If yours is not listed, contact support directly via live chat or email.

Yes. Completing account registration means you have accepted these terms. Your first deposit via DANA, OVO, or GoPay is only processed after registration is confirmed.

We post all updates to this page and the effective date is shown at the top. Continuing to use your account after the update date counts as acceptance of the revised terms.

Pending wallet transactions are reviewed during any account suspension. We contact you via your registered email to resolve the situation before any funds are affected.

Yes. The same terms apply regardless of how you access your account — mobile browser, desktop, or any app version we release. No separate mobile-specific terms exist.

Contact support by email with your account ID and the specific request. We handle data correction and closure requests in line with applicable rules for your eligible region.

If you do not accept an updated term, you should stop using your account and contact us to close it. We will review any pending wallet balances before processing the closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.